FAQs

How do I know what size I am?

Visit our size guide for a better understanding. If you are still unsure why not contact us .

Can I collect my order in person?

Yes, at checkout follow the instructions for ‘Store Pickup’ and be sure to select a day and approx time. This way your order will be waiting for you.

How long will it take you to ship my order once placed?

We ship your order 1-2 working days after receipt of your payment/ order.

How can I cancel an order that I placed?

If you change your mind, quickly contact us before the order is posted. For further details please visit our refund policy .

How do I wash my leggings?

We recommend that the leggings are hand washed at 30 degrees. Do not tumble dry.

An item I want is sold out, will it be coming back in stock soon?

Please contact us . with details of which item it is, we can then advise.

I received an item and it doesn't fit can I return it?

Yes, you can return it within 14 days, for further details please visit our refund policy .

My item is damaged can I return it?

Yes, If it is in its original condition & packaging, for further details please visit our refund policy .

Where is Look Legs based?

Look Legs is a UK company based online only.

How can I contact Look Legs?

You can email us via the contact us page. We will respond to you as quickly as possible.

My order hasn't arrived what should I do?

If your order hasn’t arrived within 5 working days of placing it, please contact us and we will investigate the situation and respond.

What are the shipping costs?

Here you can view the shipping costs .

How long does it take to process my refund?

Following approval you will receive your refund within 7 working days. For further details please visit our refund policy .

How can I cancel an order that I placed?

If you change your mind, quickly contact us before the order is posted. For further details please visit our refund policy .