Returns Policy

If you change your mind you can return your items to us, providing items are returned within 14 days of delivery and are unworn. Please note that shipping costs are non-refundable

UK Returns

Take your item to a UK post office or other courier service.

Please keep your receipt for proof of postage.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Your item should be returned to Look Legs C/O DEBRA 8 Brook Parade Chigwell Essex IG7 6PEPlease note returns in person can be arranged at this location in advance, Tuesday - Saturday 10:30 to 17:00, excluding bank holidays.

Please wait for confirmation of return from us before any returns are made

The cost of returning goods will be at your own expense.

Non UK Returns

For all Non UK returns, contact us

Faulty Returns

If you experience a fault with your item or have received an incorrect item, please contact us with the below information:

Your name and order number.

A short description of the fault.

Please do not post any faulty returns until you have had a response from us.

We may ask for photos of the fault.


We only exchange items if they are defective or damaged. If you need to exchange it for the same item, contact us and refer to the details given in the faulty returns tab above.

Further details relating to the returns policy are given at the footer of your checkout page.